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  1. Home
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  3. Careers - Tow Truck Driver & Dispatcher Jobs in Tonawanda, NY

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Join Our Team

Careers at Bellreng Enterprise

We're growing and hiring full-time roles based in Tonawanda, NY. Paid training, modern well-maintained equipment, and real opportunities to advance — serving Buffalo and communities throughout Western New York.

View Open Positions

Why Work With Us

Year-Round Work

Steady towing and roadside assistance calls keep our drivers busy throughout the year.

Paid Training & Support

Receive hands-on training, ongoing guidance, and the tools you need to succeed from day one.

Career Growth

As Bellreng's continues to grow, so do the opportunities for advancement and increased responsibility.

Modern Equipment

Drive well-maintained trucks and work with equipment you can rely on every day.

Team That Has Your Back

Our dispatchers, management, and fellow drivers work together to support one another and get the job done safely.

Serving Western New York

Based in Tonawanda and proudly serving Buffalo and communities throughout Western New York, you'll never have the same day twice.

Open Positions

We're currently hiring Tow Truck Drivers and Roadside Assistance Technicians to join our growing team in Tonawanda, NY. Whether you're an experienced towing professional or looking to start a rewarding career in roadside assistance, we provide the training, support, and opportunities to help you succeed while serving customers throughout Buffalo and Western New York.

Dispatcher

Tonawanda Office

Open

Full-time Dispatcher position based in our Tonawanda office. Coordinate tow truck drivers, handle customer calls, dispatch emergency roadside assistance, release impounded vehicles, and ensure efficient service delivery throughout the Buffalo and Western New York area.

Join One of Western New York's Growing Towing Teams

Bellreng Enterprise is a rapidly growing 24/7 towing and roadside assistance company serving Buffalo and the surrounding Western New York area. Known for our speed, professionalism, and honest customer care, we pride ourselves on delivering dependable service when people need it most. Our dispatch team is the backbone of our operation, connecting stranded motorists with our skilled drivers quickly and efficiently. We invest in modern dispatch technology and ongoing training so you can perform confidently in a fast-paced environment.

Role Description

This is a full-time, on-site position for a Dispatcher based at our Tonawanda office. In this role, you will answer incoming service calls, coordinate driver assignments using radio and computer-aided dispatch systems, track job progress in real time, communicate with customers regarding updates and ETAs, and assist with releasing vehicles from our impound lot. You will play a critical role in ensuring our customers receive fast, reliable, and professional service. Shifts are available for days, evenings, overnights, weekends, and holidays. This position requires working in an office environment using modern dispatch and communication systems.

Responsibilities

  • Answer incoming calls from customers, law enforcement agencies, motor clubs, and roadside assistance providers.
  • Dispatch tow truck drivers efficiently using two-way radio and computer dispatch systems.
  • Maintain clear and professional radio communications with drivers throughout their shifts.
  • Monitor active jobs and provide customers with accurate updates and estimated arrival times.
  • Coordinate driver assignments based on location, availability, and service needs.
  • Release vehicles from the impound lot while verifying ownership and required documentation.
  • Maintain accurate records of service calls, vehicle releases, and dispatch activities.
  • Handle customer inquiries professionally and resolve issues promptly.
  • Work closely with drivers to ensure safe, timely, and efficient service.

What We're Looking For

  • Previous dispatch, radio dispatching, call center, or customer service experience preferred.
  • Experience using two-way radio communication systems is a plus.
  • Excellent communication skills—clear, professional, and empathetic.
  • Strong multitasking and organizational skills in a fast-paced environment.
  • Comfortable learning and using dispatch software and computer systems.
  • Ability to remain calm and make sound decisions under pressure.
  • Experience handling vehicle releases or administrative office duties is a plus.
  • Flexible schedule with availability for evenings, weekends, overnights, and holidays.
  • Knowledge of Buffalo and the surrounding Western New York roadways is preferred.

Roadside Service Technician / Tow Truck Driver

Tonawanda, NY

Open

Full-time, immediate openings in Tonawanda, NY. Operate company tow trucks and respond to towing and roadside assistance calls — tows, lockouts, jump starts, tire changes, fuel delivery, and vehicle recoveries — throughout Buffalo and Western New York.

Join One of Western New York's Growing Towing Teams

Bellreng Enterprise is a fast-growing 24/7 towing and roadside assistance company based in Tonawanda, proudly serving Buffalo and the surrounding Western New York communities. When people are stranded, they count on us. Whether it's a tow, lockout, jump start, tire change, fuel delivery, or vehicle recovery, our drivers provide the professional service that has made Bellreng's a trusted name throughout the region. We're looking for dependable, motivated drivers who take pride in helping people and representing our company. If you're looking for a career—not just another driving job—you'll find opportunities to grow with us.

What You'll Do

  • Operate company tow trucks safely and professionally
  • Respond to towing and roadside assistance calls throughout Western New York
  • Perform jump starts, tire changes, lockouts, fuel deliveries, and vehicle recoveries
  • Secure and transport customer vehicles safely
  • Complete pre-trip and post-trip vehicle inspections
  • Maintain accurate service records using company technology
  • Keep equipment clean, organized, and ready for service
  • Deliver exceptional customer service on every call
  • Follow all safety procedures and traffic laws

What We're Looking For

  • Valid New York State driver's license with a clean driving record
  • New York State Tow Truck Endorsement (or the ability to obtain one)
  • Previous towing, roadside assistance, commercial driving, or automotive experience is preferred but we're willing to train motivated individuals with the right attitude
  • Strong customer service and communication skills
  • Ability to work independently and make sound decisions
  • Dependable, punctual, and safety-focused
  • Comfortable working outdoors in all weather conditions
  • Ability to lift 50 pounds or more
  • Basic mechanical or automotive knowledge is a plus

Why Drivers Choose Bellreng's

  • Competitive pay
  • Full-time, year-round work
  • Paid training
  • Modern, well-maintained equipment
  • Supportive dispatch team
  • Respectful, family-oriented work environment
  • Opportunities for advancement as our company continues to grow
  • Every day is different—you'll never be stuck behind a desk

Questions About Careers?

Call our team to learn more about opportunities
Call (716) 362-0562